Financial protection designed for life in motion.
Grow your business and enhance your customer experience with embedded insurance solutions made for active and travel markets.
Financial protection designed for life in motion.
Grow your business and enhance your customer experience with embedded insurance solutions made for active and travel markets.
Last-minute cancellations. Operational complexity. Sky-high customer expectations. Managing all of it while protecting your bottom line isn’t easy.
We help experience-based businesses run smarter with embedded solutions that protect revenue, streamline operations, and build customer trust.
Refund Guarantee
Enhances your existing refund experience, giving your customers more flexibility and you more control.
Offer flexible refunds at checkout.
Embed Refund Guarantee directly into your booking flow so customers can choose the refund option that works for them.
Keep your revenue.
Customers can cancel for any reason—while you keep the booking value.
Simplify your operations.
We handle the cancellation process and issue the refunds, so your team doesn’t have to.
Easy to get started and even easier to keep running.
Simple, flexible integrations
With options optimized for your business needs and level of expertise
Self-service customer portal
Customers get what they need in minutes—no emails, paperwork, or phone calls required.
Streamlined operations
From accounting to customer service–we save you time and resources
Built for the Experience Economy. Founded by outdoor enthusiasts.
Proven performance at scale
Hundreds of thousands of coverages sold annually across diverse industries—from ski resorts to tour operators to global booking platforms.
Made for experience-driven businesses
Our solutions are tailored to how your customers book, cancel, and engage—whether they’re adventuring outdoors or exploring a new city.
Embedded Protection That Reflects Your Brand
We embed financial protection into your booking flow that feels native to your experience and aligned with your tone and values.
Support to help you sell through
From positioning tips to ready-to-use marketing language, we help you promote Refund Guarantee with clarity and confidence.
“Spot’s policy offerings provide a single partner solution and allow us to adjust to changing product needs. Spot’s technical capabilities provide seamless data flows to allow for efficient claim management and customer service.”
Bob Stinchcomb
“Spot covered so many of the bills that my insurance wouldn’t—it’s almost too good to be true.”
elle truax
