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E: SPOT@GETSPOT.COMNEED TO FILE A CLAIM?

NEED TO FILE A CLAIM?


If you cancel your Booking on your own initiative, Spot will refund you a percentage of the protected amount listed in your confirmation email, based on the schedule below.
Cancel For Any Reason is not insurance. Rather, it is a product provided by Spot, which is not an insurance company. Coverage starts at 12:01 AM UTC on the day after you purchase your first Booking.
Refund Schedule:
Spot’s Cancel For Any Reason coverage will not cover cancellations of any Booking initiated by Summit. Additionally, Spot’s Cancel For Any Reason will not cover cancellations less than 11 days before the start of your event.
Spot's Refund Guarantee is priced as a percentage of your Booking Value and is non-refundable.
There is no proof or documentation required to use Spot’s Refund Guarantee. Refund requests will be confirmed within 24 hours of the request and funds will be returned to your account within 1-3 business days of you receiving confirmation of your request.
Specific steps:
Servicing and refunds are provided by Spot. To ensure prompt service, all questions should be directed to Spot, not Summit Series LLC. In the event of difficulties understanding or using Spot’s Cancel For Any Reason, please visit our Contact Us Page for convenient ways to reach us.